Last updated: July 2, 2026
Vektra provides a platform for building, deploying and operating AI agents, including expert personas, knowledge bases, tool integrations, and embeddable chat surfaces (the “Service”). By creating an account or using the Service you agree to these Terms.
You are responsible for your account credentials, for actions taken under your organization, and for ensuring your team members comply with these Terms. You must provide accurate information and keep it current.
You retain ownership of the content you submit — prompts, documents, knowledge bases, agent configurations and conversation data. You grant us the limited rights needed to operate the Service (storage, processing, transmission to the AI model providers you configure).
When you connect your own model-provider API keys (BYOK), your prompts and documents are sent to those providers under your agreements with them. You are responsible for having the rights to the content you upload.
AI-generated output is produced by machine-learning models and may be inaccurate, incomplete or inappropriate despite configured safeguards. You are responsible for reviewing output before relying on it and for how you and your end users use it. The Service is not a substitute for professional advice.
You may not use the Service to violate law, infringe rights, distribute malware, generate abusive or deceptive content at scale, probe or disrupt the Service, or resell it without authorization. We may suspend accounts that put the platform or others at risk.
Paid plans bill in advance through Stripe on a recurring basis; usage-based charges and prepaid credits are described at checkout. Fees are non-refundable except where required by law. Downgrades and cancellations take effect at the end of the billing period; we may suspend service for non-payment after the dunning grace period.
You can cancel at any time. You can export your data (including a full account export) before deletion; after account deletion your data is removed according to our retention schedule, except where retention is legally required.
The Service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, our aggregate liability for any claim is limited to the amounts you paid for the Service in the twelve months preceding the claim. We are not liable for indirect, incidental or consequential damages.
We may update these Terms; material changes will be announced in the product or by email. Continued use after the effective date constitutes acceptance.
Questions about these Terms: open a support ticket in the app.